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May 2007

Policy-Based Management of Desktop Antivirus Products

Management tools help you get the most from desktop antivirus solutions
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Managing security products on workstations and servers is an important task and becomes critical when new threats appear to threaten the productivity of enterprise employees. You want to know that all systems are properly protected the day they are deployed, and that they are kept up-to-date with the newest threat-detection technology, whether pattern files or updated scanning engines. For this review, I've looked at five products that offer central, policy-based management of desktops and servers. To provide a consistent context, I asked each vendor to provide its product's management console along with desktop antivirus software. If you're looking for a discussion of desktop threat-protection mechanisms, you won’t find it here. This review and its ratings are unabashedly—and narrowly—focused on the policy management interface and don't evaluate each product's utility for its intended purpose of protecting your desktops. What this article does is review the server-based architecture each vendor implements for control of managed clients, the options to scale up for the management of large numbers of systems, and the approach each product takes to organize managed clients in a way that facilitates the assignment of client application configuration policies and application deployment.

For the purposes of this review, I define policies as settings that control the function of an aspect of the application software. In some of the products, policies are named groups of settings that can be copied or assigned as a single object; in others, individual settings inherit down through a policy domain hierarchy of domains and subdomains. Policies can also be implemented as a combination of these methods. There are many ways to organize a policy domain structure. Frequently, organizing systems by the details of the policy they need is an effective approach. Sometimes, administrative responsibility can be another level of organization. There is no one-size-fits-all approach.

F-Secure Policy Manager
F-Secure Policy Manager when combined with applications in F-Secure Anti-Virus Enterprise Suite manages the security of endpoints throughout the enterprise. The suite supports a variety of Linux as well as Windows servers and workstations. I installed Policy Manager with F-Secure Client Security 7, which is part of the Anti-Virus Enterprise Suite.

Architecture
Policy Manager comprises many components. The management interface, Policy Manager Console, is written in Java and can run on a variety of platforms. Policy Manager Server, implemented as an extension of an Apache Web server, is the repository for software and policies and uses standard HTTP protocols to communicate with managed clients. Policy Manager Web Reporting is a Web-based graphical reporting system that will report enterprisewide status information, including out-of-policy systems. Policy Manager Reporting Option is a command-line reporting interface. Policy Manager Update Server manages automatic antivirus and spyware definition updates to managed hosts. The management agent is the client-side component and includes an end-user interface and a common interface for all F-Secure applications. It enforces policies created and assigned within Policy Manager Console. Policy Manager Proxy is a remote agent, intended primarily for network segments that have slow upstream connections, and downloads protection updates and distributes them to local systems.

Installation was fairly easy, and took me about 15 minutes. I installed the software on a Windows Server 2003 system. By default, the Web-based Policy Manager console can be accessed only from the local machine’s localhost address, which can be opened by way of a check box. During installation, you can specify the remote installation jar files of other F-Secure products, or easily configure them later. After installation I found a Status Monitor, which displays the status of the server and its host; Administration and Reporting modules; and an Automatic Update Agent interface, which displays the version of the most recent update for each product, the success or failure of recent update requests, the ability to manually check for updates, and access to the Update Agent’s configuration file. The Automatic Update Agent makes sure the console server always has the most current updates for distribution to managed clients. You configure the polling interval and the preferred sources for updates.

Policy Manager Console
Two access modes are available from the console: Administrative, which requires that you enter a passphrase defined during installation, and Read-only. The logon screen lets you define and save connection information for other servers, easing access for large enterprises that have many console servers. Within the console, you find two functional modes: Anti-Virus, which Figure 1 shows, and Advanced, which is selectable from the View drop-down menu. Anti-Virus Mode manages client protection features of F-Secure Client Security, including Virus Protection, Automatic Updates, E-mail Scanning, and Internet Shield. Advanced Mode manages policy settings and deployment to clients. Both modes share Internet Explorer 6.0–like drop-down menus and function icons at the top of the window, the Policy Domains pane at the left side of the window, and (when the console server has generated status messages or alerts) a Message area along the bottom. In both modes, I found the Policy Manager Console UI well organized and easy to use.

Advanced Mode
When you start the Policy Manager Console and select Advanced Mode, a tabbed Properties pane displays to the right of the Policy Domains pane, with a details pane to the far right.

Policy Domains is a multilevel hierarchical folder structure with some similarities to an Active Directory (AD) organizational unit (OU) structure. Each client receives the policies that are assigned to its folder. F-Secure offers several ways to assign clients to folders. Large organizations will want to use the autoregistration feature, which lets you import into the structure clients that have the F-Secure Management Agent preinstalled. Policy Manager will place new clients into a particular domain within the structure according to, for example, a partial WINS or DNS name or IP address network segment (other and custom properties are also supported). Discovery and manual placement is also supported, and I chose that option for my testing. Similarly, policy-based installation allows automatic deployment of F-Secure products and policies to systems according to signed policies obtained by the client management agent from the console server.

You set policies by selecting a Policy Domain from the left-hand panel and clicking the Policy tab in the central Properties pane. A hierarchy of products displays in the Properties pane: Expanding the appropriate product displays its policies. Policies inherited from the level above display in light gray; policies explicitly set at this level appear in black. To set a policy, click it and change the setting that displays in the details pane. A Force option allows you to reset explicit settings at a subdomain or host to values inherited from above. A Show Domain button displays the current policy setting throughout all domains. Using reporting options, you can list domains and policies where explicit settings override inherited settings.

After you've set policies, you must both save and distribute them. Unsaved policy settings will revert to the default when you exit the console, but the console prompts you to save settings upon exit. Saving and distributing policies is easily accomplished by clicking icons in the icon menu bar. After you've distributed a policy, it will take effect on managed clients using that policy.

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